Zvy tour Privacy Policy — How is your information kept secure?
Zvy tour is committed to protecting the personal information of users in Bangladesh. This policy details what data we collect, how we use it, and how we keep it secure.
Last Updated: January 2026
What information do we collect?
Account Information
When you register with zvy tour, we collect your name, email address, mobile number, and date of birth. This information is essential for verifying your identity and managing your account. We ensure that all collected account data is stored on secure servers. This information may also be used to verify age in compliance with applicable laws in Bangladesh. If you need to update any of your details, you can do so easily from your account settings.
Device & Browser Information
When you use the zvy tour platform, technical details such as your device type, operating system, browser type and version, and IP address are collected automatically. This information is used to improve platform performance and identify security risks. For mobile access, screen resolution and network information may also be included. This data is never sold to third parties to identify you personally. We use technical information to continuously improve the experience for users in Bangladesh.
Payment & Financial Information (BDT)
When you make a deposit or withdrawal on zvy tour, we collect the payment information needed to process your transaction — including BDT transaction records and mobile banking details. Full card numbers or bank account details are never stored on our servers. Only the minimum information required for transaction verification is retained, and it is protected with the highest level of encryption. Transaction history may be used by regulatory authorities as needed for anti-money laundering and fraud prevention purposes. zvy tour is committed to keeping your financial information private and secure.
Usage History & Behavioral Data
Your activity on the platform — including pages visited, games played, and time spent — is logged automatically. This data helps us improve service quality, plan new features, and deliver a personalized experience. Usage data is also analyzed to detect suspicious or unusual activity. Behavioral data is never individually identified and shared with third parties. The sole purpose of collecting this data is to ensure a better and safer experience for you.
What is the collected information used for?
Zvy tour uses your information only for specific, legitimate purposes — your data is never processed beyond what is necessary. Below are the primary purposes for which we use your information.
- Account Management & Verification: Your information is used to verify your identity, maintain login security, and send important account-related notifications.
- Payment Processing: Financial information is required to securely process BDT deposits and withdrawals and to maintain accurate financial records.
- Customer Support: To resolve any issues or questions you have, our support team may access your account and transaction details.
- Security & Fraud Prevention: Data is analyzed to detect and prevent unauthorized access, multiple accounts, and fraudulent activity.
- Platform Improvement: User behavior and preferences are analyzed to develop new features and improve the quality of existing services.
- Legal Compliance: Information may be retained and disclosed as required to comply with applicable laws and regulatory directives in Bangladesh.
- Personalized Experience: Your data is used to recommend relevant games and offers based on your preferences and activity history.
What should I know about cookies and tracking technologies?
Zvy tour uses cookies and similar tracking technologies on its website to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device that are used to recognize you on return visits. We use three types of cookies — essential cookies (for login sessions and security), functional cookies (to remember your preferences), and analytical cookies (to measure platform usage). You can disable all non-essential cookies through your browser settings, though doing so may affect the functionality of certain platform features.
Essential Cookies
These cookies are essential for maintaining your login session and ensuring account security. They cannot be disabled.
Functional Cookies
Used to remember your language preference, payment method, and other settings. Users may disable these if they choose.
Analytical Cookies
Helps measure which sections of the platform are used most, and is used to improve service quality.
What Measures Are in Place for Data Storage & Security?
Zvy tour follows industry-leading security standards to protect user data. All information stored on our servers is secured with SSL/TLS encryption technology, making unauthorized third-party access extremely difficult. Passwords are always stored in hashed format and are never kept in plain readable form. Regular security audits and vulnerability assessments are conducted to ensure the ongoing integrity of our systems.
Encryption & Data Transfer
All data transmitted from your device to our servers is secured via SSL encryption. Bank-grade security technology is applied during transactions. Encryption keys are regularly rotated to maintain the highest level of protection. No third party can read or tamper with your data during transmission.
Data Retention Period
Necessary data is retained for as long as your account remains active. Even after account closure, certain information may be kept for a defined period due to legal obligations. Financial transaction records are generally retained for up to 5 years. Once the designated retention period ends, data is securely deleted or anonymized. Retention periods vary by data category and are determined based on legal requirements.
Our Responsibility in the Event of a Security Breach
In the event of a data security breach, zvy tour will promptly notify affected users. Clear and transparent information will be provided about the nature of the incident and its potential impact. Immediate technical measures will be taken to limit any damage, and the relevant regulatory authorities will be informed in a timely manner. To help keep your account secure, we recommend using a strong password and never sharing your login credentials with anyone.
Is Your Data Shared with Third Parties?
Zvy tour does not sell or transfer users' personal information to advertisers or any unauthorized third parties. That said, limited information may be shared with certain trusted partners to support platform operations. All such sharing is governed by strict confidentiality agreements, and partners may only use the information for its designated purpose.
Payment Processors
Authorized payment gateways process the necessary financial information to complete BDT transactions. These processors operate under their own privacy policies and may not use your data for any unauthorized purpose.
Regulatory Authority
Disclosure of information to authorities may be a legal obligation under applicable Bangladeshi law, court orders, or government investigations. In such cases, only the specific information requested will be provided — nothing more.
Technology Service Providers
Limited technical data may be shared with hosting, cloud storage, and cybersecurity service providers to support the secure operation of the platform. These providers adhere to international data protection standards.
What rights do you have as a user?
Zvy tour believes every user should have full control over their own data. We respect your data rights and give you the means to exercise them. Your key rights are outlined below.
Right to Access Your Data
You can request a copy of the information zvy tour holds about you at any time. We are obligated to provide that data within a reasonable timeframe. To make a data request, please contact our support team. Once your identity has been verified, the information will be provided within the specified period. Upholding this right is part of our commitment to transparency.
Right to Rectification
If any information in your account appears incorrect or incomplete, you can request a correction. Details such as your name, address, and mobile number can be updated directly from your account profile. For information that cannot be changed directly, our support team is available to assist. Keeping your information accurate is important for both the quality of our service and your security. We always encourage users to keep their details current and up to date.
Right to Erasure
You may request the deletion of your account and associated personal data at any time. However, certain information may need to be retained for a specified period due to legal obligations, and we will inform you clearly if that is the case. We recommend completing all pending transactions before submitting a deletion request. Processing a deletion request typically takes up to 30 business days. Once your data has been deleted, access to the account will no longer be possible.
Right to Object to Data Processing
You have the right to object to the processing of your data in certain circumstances. You can opt out of marketing communications or profiling in particular. We will review your objection and take appropriate action, informing you of the outcome. If your objection is valid, processing of that data will be stopped. Contact our support team to exercise this right.
How will you be notified of policy changes?
Zvy tour may update this Privacy Policy from time to time, particularly in response to legal changes, the introduction of new services, or technological developments. If any significant changes are made, you will be notified in advance via your registered email or through a platform notification. The date of changes and what was updated will be clearly noted on this page. Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
How can I get in touch for support or information?
If you have any questions, concerns, or requests regarding the Privacy Policy, zvy tour's support team is always ready to help. Use the contact details below to request access to, correction of, or deletion of your data. We typically respond to requests within 7 business days. Urgent security-related matters are handled on a priority basis.
Support@zvytour.net
General Questions
Visit the FAQs PagePlay Safe, Enjoy with Peace of Mind
Zvy tour is committed to providing a transparent, secure, and trustworthy gaming environment for users in Bangladesh. Register today and enjoy with complete peace of mind.